• Faisal Iftikhar

    Global Strategy & Projects Lead

Faisal is the Global Strategy and Projects Lead for BT’s Finance Shared Service Centres. He is responsible for developing and driving the FSSC strategy, as well as delivering major programmes across the FSSCs globally through initiation to delivery. These programmes range from transitions, insourcing, process re-engineering and automation.
One of the current programmes that Faisal is currently leading is around the implementation of Robotic Process Automation (RPA) in the Finance Shared Services.
Faisal has deep and extensive experience of shared services across industries. Prior to joining BT, Faisal worked in management consultancy with E&Y and Deloitte, specialising in Finance Shared Services working across a variety of projects.

  • Helen Kramer

    Head of Development Non-Life and Head of Robotics

  • Henrik Orre

    Strategic Digital Initiative Driver

  • Jorgen Stattin

    GBS Operations and RPA Leader

During my years at SCA, various consulting firms including a start-up, I have gained vast knowledge in strategy development and deployment, business controlling, process development and change management. From early years I gained my values from a farm in northern Sweden where I grew-up. I earned my first money as an operator in a sawmill, learned German as a welder on a shop floor in Hannover and how to lead by example as an officer in the Swedish army. During a start-up I learned how to fail and get back stronger and wiser.

Currently I drive Robotics Process Automation in SCA with the ambition to reduce cost and increase quality in basic, but essential processes. Prior to this I served as deputy head in the establishment of SCA Global Business Services – an organization we built from scratch to more than 750 employees while reducing cost with 15M€. During this time I also took several acting roles before the leadership team was established, e.g. as head of our GBS organization in Asia with 70 employees in China and Taiwan.

In SCA I have also held the positions of Vice President Strategy, Director Group Business Control and Director Internal Audit. Prior to joining SCA in 2006, I worked as Strategy Consultant for eight years with projects in a diverse range of industries and competency areas, including strategic analysis & development, rationalization programs, change management & post-merger integrations. I was also part in establishing a new strategy consulting firm in Stockholm.

I have a Master of Science degree in Industrial Engineering and Management from the Institute of Technology in Linköping and am trained as an officer in the Swedish army reserve

  • Miķelis Bendiks

    Manager Robotic Process Automation

Miķelis Bendiks has 12 years of experience in different positions within Shared Service centers. He joined the Circle K Business Centre in the beginning of 2016 as Senior Lean consultant and worked as Business analyst for the RPA pilot project. Since March 2017 he has headed the RPA efforts within Circle K Business centre with the goal of making things easy for customers and employees.

  • Nikki North

    Senior Business Analyst in RPA
    The Co-Operative Bank

Nikki has worked for the Cooperative Bank for 12 years, 10 of those working in RPA. She has had roles running the Control Room and as Automation Tester, Delivery Manager and Business Systems Support Manager managing the overall team which performs the bank’s Blue Prism Control Room.
Nikki is currently working as a Senior Business Analyst in RPA managing the overall automation delivery plan for the bank and their delivery methodology.

  • Simen Munter

    COO, Commercial and Business Banking

Based in Stockholm, Simen Munter is the Chief Operating Officer for Commercial and Business Banking, providing leadership for operational activities in this area.   Prior to this role he was responsible for ANZ Banks integrated network of offshore delivery centres across the Asia Pacific region – in India, Philippines, Fiji and China where amongst other activities he was responsible for establishing their market leading RPA initiative – one of the world’s largest.
Simen has worked in a wide range of roles in financial services since 1991, mainly in emerging markets, and has deep knowledge and understanding of the banking industry generally, high volume/high value/high complexity delivery specifically.
Simen is a lean evangelist who loves process and technology (especially Robotics/AI) whilst recognising that it is ultimately people first, it is them whom are making it all work.
Before starting his banking career, Simen taught at the Norwegian School of Economics and Business Administration, where he also studied and graduated with a Master’s of Science in Business degree.

  • Tom Reuner

    Senior VP of Research, Intelligent Automation
    HfS Research

Highly focused and strategy oriented industry analyst and consultant with 20+ years experience in strategic analysis, managing as well as running complex projects and client interaction at senior management level within the IT industry. Strong business development background. Excellent executive presence, strong presentation and communication skills.

Specialties: Consulting services for the high-tech sector, focussing on Sourcing, BPO, IT Services and Robotic Process Automation. Leveraging these capabilities for investment research, business incubation, and venture capital.

  • Sebastian Toro

    CRO and Partner
    New Innovation

  • Dave Marton

    VP, Global Shared Services

• Pragmatic, visionary leader who is known for cutting through the complexity to achieve the unachievable
• Seasoned Global Executive with a track record of success spanning Europe, Asia, Africa and the Americas
• Innovative ͚intrapreneur͛ who champions change within complex, multinational organizations
• Dynamic, insightful communicator who has honed his influencing skills in the C-Suite of top-tier organisations
• Bold, strategic thinker with the courage to act on market trends, threats and opportunities
• Passionate, engaged leader who inspires others to set and exceed challenging objectives
• Dedicated student of management with an international MBA from two world-class universities who has also earned Six Sigma Blackbelt, Project Management and Lean Enterprise certifications

  • Lindsay Harrison

    Business Agility
    Shop Direct

10 years experience leading and developing a team in operational change management and process evaluation.

9 years experience as an early adopter of ‘Robotic Process Automation’ with specific experience of embedding RPA into an operational environment and continuous improvement framework. I have spoken at numerous RPA forums and have strong links within the industry.

I have a passion for building strong capabilities within my team through development of individuals in a fast-paced fun environment. Strong stakeholder management and communication skills with the drive and passion for improving the business processes and customer experience.

  • Mats Johannesson

    Technology Director
    Volvo Group Accounting

  • George Linton

    Head of Shared Services

  • Lars Engvall

    IT Strategist

  • Alexander Hubel

    Director Digital Transformation

Alexander is an intrapreneur and change maker, passionate about bringing organizations to their full potential. As Digital transformation Director at Ericsson he is responsible for the digital strategy and the execution of the initiatives in the change portfolio. He is a true believer in the power of learning and collaboration, and believes that digital provides the opportunity for radical step wise change as compared to traditional incremental improvements. With a background in management consulting in the outsourcing industry, taking up RPA in Ericsson was a natural next step. As a dad with a relatively newborn baby, Alexander is curious to understand and discuss how the organizations of the future will look like in the digital world that his daughter is growing up into.

  • Olavi Lepp

    COO Group Products

  • Jorgen Otre Storksen

    Senior Robotics Advisor

Jørgen Otre Størksen is currently Head of Robotics Department in DNB, Norway’s biggest bank. He has previously worked in consultancy firms in the Nordics within Tech and Management Consulting, for financial services sector. The past two years Jørgen’ s focus has been on emerging technology and specifically robotic process automation.

  • Anders Kongaa Kristensen

    Senior Manager
    Danske Supermarked Group

  • Daniel Movell

    Business Development Manager, Shared Services

Ten plus years within consulting focusing on finance operations, operating models and shared services. Currently managing business development and project and change management within Electrolux Shared Services EMEA.

  • Tony Richard Christensen

    Manager, Master Data, DCAdministration
    Danish Crown

  • Sudhir Sen

    Founder & Product Head (Jiffy)
    Option 3

  • Guy Kirkwood

    Chief Evangelist

  • James Dening

    VP Europe
    Automation Anywhere

  • Rob Hughes

    Senior Director EMEA Marketing
    Automation Anywhere